Archive for May, 2010

11- Critical Infrastructure Protection

I had the privilege of being invited to the press conference where the Honorable Vic Toews, Minister of Public Safety, announced the Canadian National Strategy and Action Plan for Critical Infrastructure. The Honorable Minister was joined representatives from across Canada in making this important announcement.  It was cool that the event was held at the Ottawa Hydro operations center and I must admit that I watched one or two of the tens of screens as they displayed what was happening on the electrical grid in real time (sorry, flashing screens have always caught my attention).  It was especially cool given that just yesterday I blogged about  Energy and how this digitally enabled industry is an important part of the Digital Economy.  You can see one or two of the screens (one with a weather map) behind Minister Toews in the clip from the CBC .

One thing that stood out in today’s announcement was the Federal, Provincial and Municipal coordination and cooperation that went into the strategy development.  There was also clear evidence of coordination and cooperation with industry.  This cooperation will be essential moving forward, especially since much of Canada’s Critical Infrastructure is operated by private sector organizations.  This cooperation amongst a relative small community is where Canada has an advantage which can be leveraged in the Digital Economy.

We often overlook the sheer size of our country, our distributed population and our rich infrastructures.  When we think a little bit about the long distances that our infrastructures must span, we quickly see how big the jobs could be to make sure that these infrastructures remain safe and available.  It could almost seem an impossible task, unless we had great people safeguarding these vital assets and great people willing to share information, cooperate and to build out even more resiliency in Canada’s infrastructures.  Because of this relatively small community, it’s often easier to connect with the right experts,  reach decisions faster and as a result be more agile to pivot to pursue new directions if required.  Our smaller community also fosters the establishment of relationships of trust between individual stakeholders, because in addition to the ever present policy and legal frameworks, CIP stakeholders interact on a person to person basis.  Being able to work with the same people over a period of time builds the confidence often required in time of crisis.

I know you’re thinking that the addressable market for CIP expertise is probably pretty small and that there are only select customers that would be interested in these services.  And I guess you’re probably right.  If we were to think for a minute of the broader economic impact of a strong CIP program we can quickly find a strong compelling economic reason for ensuring a reliable and resilient infrastructure.

Consider for a moment our relatively “flat world”, where businesses and their employees can locate anywhere to contribute to the economy.  If you were looking to move outside of Canada (not that you would, but humour me) what would you think about?  Probably a nice place to live.  Well what would Nice mean?  A lovely region, a safe community, clean drinking water, electricity, Internet access, smooth flowing traffic (sorry Toronto :-)  ) , easy access to health-care, and perhaps, as Richard Florida suggests, other creative people.  Businesses do the same.  They seek out locations with reliable access to green power sources, water, smart employees, transportation routes to ship their goods and strong financial systems to support their growth.  Assurance in Canada’s Critical Infrastructures contributes to the spikiness that attracts business and individuals alike to our great country. 

So while you may have breezed over today’s announcement as only applying to a small number of Canadians, I invite you to take another look and reconsider how important a reliable, trusted and resilient critical infrastructure is to Canada’s Digital Economy.

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10 – Energy

Whew, it was hot out there.  With record setting temperatures across Ontario (36 degrees Celsius with the Humidex, that’s almost 100 Fahrenehit for our friends south of the border), we all are becoming accustomed to the whir of the air conditioner.  While the Independent Electricity Supply Operator (IESO) didn’t report any records being broken, Ottawa Hydro was still asking people to conserve.  So in the spirit of saving energy, I decided not to do the yard work and just sit back and think about the Digital Economy and any connections to Energy.

 Energy is a key component of the Canadian Economy.  Did you know that according to DFAIT Canada exports over $172 Million worth of energy daily?  While these exports are measured physically by volume (well sort of, with electricity) the management of the proper flows is done digitally.  The reliable flow of energy is managed digitally thought the use of SCADA systems.  For those of us in in Ontario and Quebec, we appreciate how connected the electrical grid is following the Aug 14, 2003 blackout. For those out west, we see the pipelines and the tankers move back anf forth across the landscape transferring their precious cargo.  Ditto in the east for the massive ships moving their cargo from the platforms.  The movement of these goods is carefully orchestrated to ensure safe and reliable delivery.  While some of us may see this daily as part of our work, some Canadians don’t see this part of the economy.

What all Canadians see is the delivery side of the energy equation.  That rapidly spinning electrical meter on the hottest days, or the gas meter on the coldest days.  Big changes are underway for the delivery side of the energy business.  The Smart Grid is being rolled out across North America.  Here in Ottawa, Ottawa Hydro has deployed smart meters and the PeakSaver program.  These digitally enabled tools help individuals contribute to conservation and one day monitor and manage their energy usage.  Cloud based tools like Microsoft Hohm empower individuals to better manage their energy usage by highlighting straightforward recommendations for savings. 

Clearly Energy is a key part of the (digital) Economy that should be considered as we look to make recommendations for how make Canada a leader world wide.

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9 – Accessibility

Aboard the Enterprise, Capt Jean Luc Picard can order his favorite beverage with a simple command “Tea, Earl Grey, hot” , and voila, the computer responds to create his drink.  While conjuring beverages  from thin air is a little beyond today’s general purpose computers, I know that there are many of us working hard to make computers just that easy to use.  Trying to figure out ways to make sure that the software understands what is it that we want at that particular moment.  That’s one of the goals of Web 3.o, or the semantic web – where applications can understand the meaning behind any particular statement.  So that in the example above, the computer does indeed make the beverage, instead of zooming off to the closest tea shop, finding the planet where Earl Grey grows best or launching into a long boring description of the chemical composition. Making computers easier for everyone to use regardless of how they might use them is something that people in Canada are world renowned for and a key part of our digital economy.  While not quite the stuff of Star Trek, the efforts are certainly getting close…

Canadian experts are helping make computers easier for everyone to use.  Most notably those with specialized access requirements.  Research programs are found throughout the country,  including the University of Saskatchewan and Adaptive Technology Research Centre at the University of Toronto.  There are also a number of Canadian companies that create assistive technologies.  Industry Canada maintains a fairly extensive listing of these companies on their Assistive Technologies Office Website.  Canadian experts are also leading the development of standards at the International Standards Organization and W3C.  In addition to these international standards, local standards development activities are also underway such as the Accessibility for Ontarions with Disabilities Act (AODA) standards work where experts are contributing to make computer and communications equipment easier for everyone to use.

So as we think about the Digital Economy, lets remember that since it impacts everyone, it needs to be accessible by everyone.  Accessibility is a key part of and an important contribution to the Digital Economy.

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Things are coming together

GovCamp Logo

Well, it has been a very busy week and I am pleased to note that we have secured our venue, panelists, keynote speakers, webcasting, host and worked out many of the finer details for GovCamp.

On the 31st of May we have our Welcome Reception from 4PM to 6 PM at University of Ottawa, 12102 Desmerais building, 55 Laurier East, Ottawa, Ontario.  

 Jerry Mechling of the Harvard Kennedy School of Government will be keynoting.

On the 1st of June, our day gets started in Colonel By Hall, Auditorium C03,  with a fantastic panel of experts.  We have:

  • Marj Ackerley, Executive Director of the Organizational Readiness Office within the CIO Branch of the Treasury Board Secretariat
  • David Eaves, Public Policy Entrepreneur, Open Government Activist and Collaboration Expert
  • Ross Hodgins, Senior Advisor, Office of the Information Commissioner of Canada
  • Guy Michaud, CIO City of Ottawa
  • Eric Sauve, Vice President Newsgator

Following this exciting panel, participants will have the opportunity to propose and pursue conversations in an unconference format under the stewardship of Mark Kuznicki, principle of Remarkk Consulting and the thought leader behind ChangeCamp.

After an afternoon of discussion, groups will report their ideas back to the plenary.  The day will be wrapped by David Eaves, after which everyone will be able to relax with a beverage at the event.

We are pleased to be able to webcast the event and provide simultaneous translation and will get the details out soonest.

Remember to register @ govcamp.eventbright.com

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8 – Privacy

Perhaps it’s a recency effect, having just participated in the Federal Privacy Commissioner’s Consultations in Montreal yesterday, but it struck me that we Canadians have particular expertise in our approach to privacy and that this expertise is recognized world wide.  I guess the first time I encountered this was during a privacy conference in Alberta close to four years ago.  A delegation from a country on the pacific rim asked if they could meet for a conversation on PIPEDA and the equivalent provincial legislation (Alta, BC).  This nation was looking to establish their own privacy legislation.  The delegation had come to Canada to find out what worked, what didn’t and to determine what businesses were attracted to Canada because of the legislation.  The economic impact was of particular interest since the delegates were looking to put in place a privacy regime which would attract businesses to locate their computing assets in their nation.

Privacy Commissioners in Canada have taken a prominent role on the global stage.  Not only have their offices published many white papers on cutting edge subjects, they have taken leadership roles in international conversations, led the development of new approaches to privacy and coordinated opinions with their local and international colleagues.  This thought leadership extends beyond the boundaries of the commissioner’s offices and is also seen in the activities of the many Canadian Chief Privacy Officers, entrusted to safeguard the personal information of Canadians.

In addition to moving the yardsticks on the foundational understanding of privacy in our technol0gical world, there are a number of technological advances that have arisen in the realm of privacy technologies.  Innovations like uProve  and those at Privacy Analytics are but a couple of examples of innovation from Canada.

As we look to the Digital Economy, trust and confidence is more important than ever.  Canada is well positioned to take a leading role for privacy in this next wave.

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