Construction – I had the opportunity to chat with the VP of information technology for a leading Canadian based international construction company about their projects and how they build the facilities they build. It was a compelling conversation that opened my eyes to the magic that occurs behind the scenes. We’ve all driven by a construction site and seen those mobile site offices off to the side. You’ve probably noticed the bee hive of activity as experts move in and out of these offices getting their taskings, checking the details for the project or even chatting with other experts on the project. If you were to lift the roof on this site office, I think you’ll be surprised when you look inside. While the coffee maker is indeed a staple and the blueprint desk remains, but more often than not you’ll see a server or other computers located in the office. Blueprints, building schedule sheets, project plans, staffing workflows have all gone electronic. Collaboration technologies allow for realtime updates of project plans and blueprints. Technology has revolutionized the contruction business, increasing efficiencies and reducing errors. So when you pass that new building going up downtown, or that new overpass that is being built as part of the stimulus efforts, remember that this too is evidence of Canada’s Digital Economy.
Digital Economy Archive
Day 2- Electronic Health Records
Since 1960s, when Tommy Douglas led the implementation of universal healthcare across Canada, it has been said that healthcare has become part of our national identity. Even with the many changes and dramatic advances in medicine over the past 40years, this proud vision continues guide health services delivery today. While Health Canada statistics reveal that Canadian’s are overwhelmingly supportive of our healthcare system, they also have a strong desire to fundamentally reform and improve the healthcare system [i]. Moving to electronic records is one way that leaders are looking to improve health outcomes across Canada. While Electronic records provide a platform for transformation, it is the innovative use of these records across the variety of health interactions that has the potential to revolutionize the circle of care. Canada Health Infoway has developed and drives the adoption of the electronic health record (eHR) architecture and blueprint which supports one small aspect of technology enabled health. As we explore the opportunties presented by the Digital Economy, let make sure that we include considerations about helping speed the use of electronic health records, helping health practitioners get more skilled on technology enabled care, innovating on new approaches to better patient outcomes.
[i] http://www.hc-sc.gc.ca/hcs-sss/pubs/system-regime/2008-fed-comp-indicat/index-eng.php#fig13
Consultations on Canada’s Digital Economy
Industry Canada launched their public consultations on Canada’s Digital Economy yesterday http://de-en.gc.ca/home/. Some people may dismiss this important process by placing an emphasis on the “Digital“, perhaps with the belief that if they are not involved with broadband networks, Internet services or software development that this doesn’t apply to them. When I look at this conversation I see consultations on Canada’s Economy. While conversations on the Digital Economy may often focus on fiber optic networks and feeds and speeds, let’s not forget about the other innovations that are part of the Digital Economy. Over the 60 days of consultation, I’ll look to identify those business areas that we might not traditionally associate with the Digital Economy. You’ll see how this consultation reaches across all businesses and industries and builds the foundation for Canadian competitiveness in the future.
Storm Clouds?
If you were asked about the link between technology and the weather what would you say? You might first think about constant change or perhaps areas of high pressure. (Hopefully you won’t mention bad similes as well.) The excitement surrounding the latest era of computing has cemented the connection between technology and the weather. This latest era is familiarly called Cloud computing as shorthand. Unfortunately, the shorthand terminology creates challenges for business and individuals alike as they look to gain a better understanding of what it means to make use of the many advantages of this new computing paradigm.
If we lay back, hands behind our head in a grassy field and look up at the sky, we may see any number of different types of clouds. A quick search reveals a long list of meteorological phenomena, including: cirrocumulus, cirrus, cirrostratus, altostratus, altocumulus, cumulus humilis, cumulus mediocris, stratocumulus, nimbostatus, stratus, cumulonimbus, cumulus congestus, pyrocumulus, noctilucent. For most of these clouds we could remain comfortable on the grass, but if we see a select few (e.g. cumulonimbus: thunderstorm clouds) we would probably seek extra protection. The same can actually be said of cloud services technologies. There are a wide variety of cloud services and several options for how these services can be provided. Cloud services are often characterized as infrastructure as a service, platform as a service and software as a service and are available in a continuum from a fully private cloud through hosted cloud to a fully commercial cloud offering. Each of these varieties of cloud service has its own considerations for protection and imposes different obligations on the organizations that leverage them.
The most significant barrier for organizations looking to harness cloud computing is uncertainty. Organizations are uncertain about the cloud’s impact to their business or uncertain about how the cloud will impact their status quo. This uncertainty impedes an organization’s efforts to build up the confidence to make use of cloud services. So like pilots planning their route from take-off to landing carefully review the specific types of clouds that they may encounter along the way, IT and business leaders must become skilled on the variety of cloud technology options that are available to them as they plan their projects. A comprehensive understanding of the cloud offering that matches their business will help provide a focus on the actual risks to the business and not those derived from the unfortunate generalizations frequently found today. So as you and your organization explore the vast potential of cloud computing, be sure to take a little extra time to identify the specific cloud options applicable to your business. A little bit of up front effort will go a long way to crisply identify the detailed risks and compensating safeguards to help avoid a turbulent ride.
Learning from US Network TV
Like many Canadians, I grew up watching some, ok a lot, of US network television. I admit that there wasn’t a great deal of educational value there. Perhaps an episode or two of School House Rock that told me what a conjunction is, but not much more. Now that Saturday morning cartoons don’t dominate my weekend schedule, although I can’t pass on the Simpsons, those “educational” experiences are less overt. But they still come up on occasion.
One such occasion happened a few years ago during the US mid-term elections. It just so happens that the US network stations that we get here in the Nation’s capital herald from Detroit. We Canadians were bombarded with campaign commercials from any number of candidates seeking seats on the US Congress or US Senate and perhaps even a few seats in important places. Of course I can’t recall any of their names, nor tell you who won the important jobs. I can tell you what struck me most was the commentary from the many autoworkers that lent their support testimonials in the TV ads. Most of these people were supporting particular candidates for helping provide funds to keep their particular automotive plant open. It struck me that perhaps these hardworking people would have been better served by funding training programs to prepare them for today’s evolving job marketplace. The recent turmoil in the US automotive industry, personalized by the Oscar nominated HBO documentary “The Last Truck” suggests that perhaps more could have been done to better prepare these communities for the Digital Economy. Let’s keep a close eye to make sure we really learned this lesson.
The second learning came more recently, well actually earlier this week when I saw another commercial. Yes I only pay attention to the commercials. This commercial from the Detroit Medical Center promotes a web-based real-time Emergency Room wait times at their five hospital facilities (http://www.dmc.org/ERwait ). As we all know, ER wait times are a key concern here in Ontario as well http://www.health.gov.on.ca/transformation/length_of_stay/index.html .
Before you jump to conclusions about the results on either site, stop. There are too many differences between the measurements to even start to make any reasonable assertion. What we can learn is that someone, someplace in Michigan has found a way to report useful data about the ER in what seems to be a real time basis, and that the data is useful for the community to help them make an informed decision should they have the luxury to plan their visit to the ER. This is a lesson of making data more readily available to empower individuals to make more informed decisions. And that’s one to grow on…


